Privacy Policy
(Last updated November 2025)
1 Who we are
Jon Cooper, trading as Branch Gardens (“we / us / our”)
Business address:
183 Lyminster Road, Wick, West Sussex, BN17 7QB.
Email: Jon@BranchGardens.co.uk
We provide gardening, landscaping, fencing, and hard landscaping services for domestic and commercial clients in West Sussex.
Our website BranchGardens.co.uk is aimed at UK visitors.
2 Personal data we collect
| Data | How we collect it | Why we collect it (lawful basis) | Typical retention |
|---|---|---|---|
| Name, business name, email, phone | Contact / quote forms | Respond to your enquiry (legitimate interests) | 12 months after last contact if no contract is signed |
| Billing details (address, bank ref) | When you become a client | Accounting & contract performance (contract, legal obligation) | 7 years (tax law) |
| Website usage (pages visited, IP, browser) | Cookies & Google Analytics | Improve site & detect abuse (legitimate interests) | 26 months in aggregated form |
| Email marketing preference | Newsletter opt‑in box | Send updates (consent) | Until you unsubscribe |
We do not collect special‑category or children’s data.
3 Cookies & analytics
This website uses essential and optional cookies. Details are explained below.
We use:
- Essential cookies – keep the site secure and functional (no consent banner needed).
- Analytics cookies (Google Analytics 4) – measure traffic. IPs are anonymised and we use GA’s consent mode. You can opt‑out by installing the Google Analytics opt‑out browser add‑on.
Browser settings allow you to delete or block cookies at any time.
4 How we share data
- Hosting & backups – stored on WordPress .com UK/EU data‑centres (Automattic Inc.).
- Email & file storage – Microsoft 365 (UK / EU servers).
- Payment processing – Stripe Payments UK Ltd (card / Direct Debit details).
All third‑party providers process data under UK GDPR‑compliant terms.
We will never sell your information.
5 International transfers
Data is stored in the UK/EU. If we must transfer data outside the UK/EEA we will rely on an adequacy regulation or the UK Addendum to the EU Standard Contractual Clauses.
6 Your rights
You may:
- Access the personal data we hold;
- Correct inaccurate data;
- Erase data in certain circumstances;
- Restrict or object to processing;
- Port data you provided to us;
- Withdraw consent at any time (for marketing emails).
Email Jon@BranchGardens.co.uk and we’ll respond within one month.
If you’re unhappy, you have the right to complain to the UK Information Commissioner’s Office (ICO): ico.org.uk / 0303 123 1113.
7 Security
• TLS encryption (https) on all pages
• Daily off‑site backups (60‑day retention)
• WP core & plugins patched weekly
• Admin accounts protected by strong passwords and 2‑factor authentication
8 Changes to this policy
We review this notice at least annually. Any significant changes will be highlighted on this page.
